







VERIFIED BUYER REVIEWS
FAQ
HOW DO I TRACK MY ORDER?
Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
It usually takes 1-3 business days to process and ship your order.
HOW CAN I RETURN MY ITEMS?
WeĀ offer free exchange for another size.Ā 60%Ā of shoppers order multiple sizes of the same item. Which leads to lower return rates and transport emissions.
Weāre sorry to hear that you want to return your items. For more information on our return and exchange policies, please see ourĀ Refund policy page.Ā
HOW CAN I GET IN CONTACT WITH YOU?
Email customer service: info@delleni.com
Send us a message and we will respond as soon as possible.
Please note that we do not offer customer service via Instagram and Facebook. Please send us an email. Multiple emails may cause processing delays. Thank you!
Office hours: Our customer service is available Monday to Friday from 09:00 to 17:00.